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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Anne

March 21, 2026

5  out of  5
rating by Sue Anne
"I have secured Andrew as my State Farm agent for many, many years and I couldn't be more satisfied with him and his office. A+++"
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Quintelle Johnson

March 20, 2026

5  out of  5
rating by Quintelle Johnson
"What more can I say about Mr. Frizzles office. A big shoutout to Paola for helping me get insurance on my car. I was paying so much with my other insurance and she was able to work her magic and save me 200 dollars a month with my new coverage. Thank you so much gor treating me with respect and showing patience with me, if anyone needs insurance make sure to ask for Paola"
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Jalyne Perez

March 19, 2026

5  out of  5
rating by Jalyne Perez
"I was shopping around for auto quotes - and got an auto quote from Jessica and I saved $300 a month! She was super easy to work with and had a quick quote turnaround. I would definitely recommend Jessica and this office to anyone looking for great prices and amazing customer service!"
We responded:
"We're delighted to hear about your experience. We're thrilled that Jessica left such a great impression! Please reach out to us with any additional questions or comments. Thanks again and we look forward to working with you."
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Kesha H.

March 18, 2026

5  out of  5
rating by Kesha H.
"I love my State Farm agent Andrew Fizzle and the entire team! Andrew is 1 of 1! I have been with them for many years and appreciate Andrew's knowledge and personable nature! Debbie Heine, the office manager, is a joy as well. She's always so pleasant and easy to work with. I call with various questions and if she's always responsive to me. If she doesn't know the answer, she'll get it! Great team! Highly recommend!"
We responded:
"Kesha - thanks so much for taking the time to share your wonderful review. We appreciate your recognition and will do our best to keep up the great work! "
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Erica Smit (EricaL)

March 17, 2026

5  out of  5
rating by Erica Smit (EricaL)
"I actually ended up choosing this State Farm office over cheaper options, and the reason is simple: Shelby. From the start, she’s been incredibly helpful, responsive, and easy to work with. What really stood out to me was how fast she gets things done. For example, when I asked for a quote on a vehicle I’m thinking about buying, she got back to me within 5–10 minutes—honestly faster than calling most places and waiting on hold. She explains everything clearly, answers questions without making you feel rushed, and just makes the whole process smooth and stress-free. That level of service is rare, and it’s exactly why I chose this office even when I found lower rates elsewhere. If you’re deciding where to go, I’d highly recommend this office—Shelby alone makes it worth it."
We responded:
"Erica, we are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing about Shelby and her amazing work! Please let us know what we can do for you in the future."
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Zach Rosin

March 12, 2026

5  out of  5
rating by Zach Rosin
"Very quick turn around on any quote. Very satisfied with the speed and quality whenever I need anything from them."
We responded:
"Hey Zach, We're delighted to hear about your experience! As always, our team is looking forward to your next interaction. It was a pleasure to serve you."
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Lindsey Thomas

March 11, 2026

5  out of  5
rating by Lindsey Thomas
"Very kind and helpful and easy to work with!"
We responded:
"Lindsey, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Please let us know what we can do for you in the future."
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D. M.

March 2, 2026

5  out of  5
rating by D. M.
"This team at State Farm is pure professional partnership. They have been warm, accommodating and always responsive. My HOA trusts no other."
We responded:
"Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Let us know what we need to do to earn your continued loyalty. See you next time!"
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Brad Womble

February 25, 2026

5  out of  5
rating by Brad Womble
"Great customer service and the price for my insurance was the lowest I found. Thanks for the security of State Farm Insurance!"
We responded:
"Brad, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. "
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Daniel Jones

February 13, 2026

5  out of  5
rating by Daniel Jones
"Great experience working with this office. The team is always friendly, professional, and quick to respond whenever I have questions or concerns. It’s reassuring to know I’m working with people who genuinely care about their customers and make the process simple."
We responded:
"Daniel, we're delighted to hear about your experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! "
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Annette Crawford

February 11, 2026

5  out of  5
rating by Annette Crawford
"My husband and I always receive excellent customer service from Debbie & Shelby at State Farm! Thank you"
We responded:
"We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
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Mike Brown

February 3, 2026

5  out of  5
rating by Mike Brown
"Andrew Frizzle has worked with me on so many insurance projects I can't count that high. He does fantastic work and I feel he and State Farm are amazing"
We responded:
"Hey Mike, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
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Malek Kalmoni

January 30, 2026

5  out of  5
rating by Malek Kalmoni
"I’ve had such an awesome experience with Andrew Fizzle State Farm. Amazing service and great customer care."
We responded:
"Hey Malek, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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Rustam Basharnawaz

January 29, 2026

5  out of  5
rating by Rustam Basharnawaz
"Great agents with helpful tips to have the cheapest price for ur insurance"
We responded:
"Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!"
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Jeri Beverstock

January 28, 2026

5  out of  5
rating by Jeri Beverstock
"Andrew Frizzle has been our State Farm Agent for over 2 decades. He and his great staff are always there for whatever we need. Their expertise and knowledge are at the highest level but what my husband and I value the most is the trust we have in them."
We responded:
"Jeri, thanks so much for taking the time to share your positive experience! We value your feedback."
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Michelle Knox

January 24, 2026

5  out of  5
rating by Michelle Knox
"We’ve been with this office for over 25 years. The owner is amazing!!! And EVERY PERSON that I have spoken to in that office is amazing as well! They are all friendly, helpful, patient, attentive and professional. They talk to you like you’re a friend! I’ve never had a bad experience with them or State Farm in general! I can’t praise them enough!!"
We responded:
"Michelle, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing."
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Marty Gorham

January 7, 2026

5  out of  5
rating by Marty Gorham
"My husband and I have been with Andrew Frizzle at State Farm for many, many years and the services he and his staff have provided us on our auto insurance & home owner's policy have been outstanding. This is especially important as my husband passed away in March '23 and the guidance I have received since then has been stellar. Any questions or concerns were answered quickly, professionally and pleasantly. Each staff member took extra time to accommodate my needs as well as patiently making sure I understood everything. Absolutely wonderful folks to work with!"
We responded:
"Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."
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V Ann

January 7, 2026

5  out of  5
rating by V Ann
"We have had our car and home insurance through Andrew Frizzle, for more than 25 years. I am very particular in picking the best in anything. So after researching found the best and stayed with this agent and his group that work meticulously for their customers. You can't go wrong picking this Insurance agent and his office tireless helpers like Jessica, Debbie etc."
We responded:
"We are grateful and appreciate the time you took to leave your review. We look forward to keeping up the great work! "
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Tim D.

December 30, 2025

5  out of  5
rating by Tim D.
"Jessica helped me get home insurance after a family member had passed away. Jessica was quick to get back to me whenever I had a question. Very knowledgeable and courteous. I highly recommend Jessica and Andrew Frizzle's State Farm office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Phuc Nguyen

December 11, 2025

5  out of  5
rating by Phuc Nguyen
"This office is amazing! Jessica provided excellent service! Professional, responsive, and very knowledgeable. She made the process easy to understand and truly went above and beyond. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen Chierico

December 11, 2025

5  out of  5
rating by Karen Chierico
"Andrew Frizzle's State Farm office is amazing to work with. Jessica helped us with some insurance changes, and we were so pleased with her customer service. I would highly recommend this office for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Lamarche

December 10, 2025

5  out of  5
rating by Michael Lamarche
"This office has been extremely supportive and helpful. Every person who I spoke to helped me out wonderfully. I could not recommend more!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Delaney

December 9, 2025

5  out of  5
rating by Brian Delaney
"I have been with Andrew's firm for many years and have never been disappointed with the quality of service and the accuracy of their knowledge. As a business owner I have worked with numerous agents and agencies over the years, and the Frizzle firm stands out as the best. Shelby Cooper in his office is fast, accurate, honest and very good at her job. And friendly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rambabu Nori

December 8, 2025

5  out of  5
rating by Rambabu Nori
"I recently contacted Andrew Frizzle’s office for my insurance needs and had the pleasure of working with Jessica Ortega. She was absolutely amazing. I had several questions about different insurance policies, coverages, and the best quotes to fit my needs. Jessica was extremely patient, responding promptly to both my emails and calls, and always provided clear, helpful information. I truly appreciate her professionalism and support. I would definitely recommend reaching out to Andrew Frizzle’s team for any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nandita

December 8, 2025

5  out of  5
rating by Nandita
"Jessica Ortega at Andrew Frizzle’s State Farm office in Gainesville, VA is great to work with! She is very helpful, knowledgeable and always quick to respond back. She made the whole process of getting Auto insurance very easy and quick and not complicated like the other places I encountered. Plus, I was able to get a good rate. Later on, adding other things to my existing insurance policy was also seamless when I worked with Jessica. I would highly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"